The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected;

4. The rights of Site users; and

5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

By using our Site users agree that they consent to the conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by emailing a consent withdrawal request to christina@newnarrative.ca

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

1. Users have provided their consent to the processing of their data for one or more specific purposes.

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data collected automatically

When you visit and use our Site, we may automatically collect and store the following information:

1. IP address;

2. Location;

3. Hardware and software details;

4. Clicked links; and

5. Content viewed.

Data collected in a non-automatic way

We may also collect the following data when you perform certain functions on our Site:

1. First and last name;

2. Email address;

3. Phone number; and

4. Auto fill data.

This data may be collected using the following methods:

1. Submitting a contact form.

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

1. Analytics insights; and

2. Targeted advertising.

The data we collect when the user performs certain functions may be used for the following purposes:

1. Communication.

Employees and authorized subcontractors

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third parties

We may share user data with the following third parties:

1. Google (Alphabet Inc.).

2. Meta Platforms Inc.

3. CookieYes

4. Calendly

5. Flodesk Inc.

We may share the following user data with third parties:

1. The data automatically collected for analytics insights and targeted advertising described above

2. The data we collect when users perform certain actions for communication described above

We may share user data with third parties for the following purposes:

1. Processing and formatting for analytics insights;

2. Targeted advertising;

3. Managing user cookie permissions; and

4. Communication, such as for delivering requested information and scheduling appointments

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose. The embedded Calendly widget on our website is governed by Calendly’s privacy policy, which can be viewed at https://calendly.com/privacy.

Other disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;

2. If it is required for any legal proceeding;

3. To prove or protect our legal rights.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices. This includes any use of the social media services we link to, such as Instagram and Facebook.

We only retain collected information for as long as necessary to provide you with your requested service.

In order to protect your security, we offer the use of a secure server. All data is transmitted via Secure Socket Layer (SSL) technology.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Under the GDPR, you have the following rights:

1. Right to be informed;

2. Right of access;

3. Right to rectification;

4. Right to erasure;

5. Right to restrict processing;

6. Right to data portability; and

7. Right to object.

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Christina Andreola

christina@newnarrative.ca

1483 Pinehurst Drive, Burnaby, BC V5A 4C7

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by

clicking "unsubscribe" on the bottom of any marketing email.

2. You can use the cookie settings feature at the bottom of our webpage to adjust your cookie consent privileges at any time.

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You will be asked if you consent to cookies by a cookie banner mechanism on the Site. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1. Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

2. Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

3. Performance cookies

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors;

4. Advertisement cookies

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

5. Third-Party cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

a. Monitor user preferences to tailor advertisements around their interests.

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.

If you have any questions, concerns or complaints, you can contact our privacy officer, Christina Andreola, at:

christina@newnarrative.ca

1483 Pinehurst Drive, Burnaby, BC V5A 4C7